Privacy Policy

Who we are:

Our website address is: www.dogcountry.co.uk

What personal data do we collect, and why do we collect it:

Some data will be collected automatically by our site (for further details, please see below on our use of cookies); other data will only be collected if you voluntarily submit it and consent to us using it, for example, when signing up for an account. Depending upon your use of our site, we may collect some or all of the following data:

  • Name

  • Address

  • business/company name

  • Contact information such as email addresses and telephone numbers

  • IP address (automatically collected)

  • Web browser type and version (automatically collected)

  • Operating system (automatically collected)

  • A list of URLs starting with a referring site, your activity on our site, and the site you exit to (automatically collected.)

Comments:

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor's IP address and browser user agent string to help spam detection.

Media:

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

How and where we store your data:

We only keep your data for as long as we need to in order to use it and/or for as long as we have your permission to keep it. In any event, we will conduct an annual review to ascertain whether we need to keep your data. Your data will be deleted if we no longer need it in accordance with the terms of our Data Retention Policy.

Your data will only be stored within the European Economic Area ("the EEA") (The EEA consists of all EU member states, plus Norway, Iceland and Liechtenstein).

Data security is of great importance to us, and to protect your data, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data collected through our site.

Notwithstanding the security measures we take, it is important to remember that data transmission via the Internet may not be completely secure and that you are advised to take suitable precautions when transmitting data to us via the Internet.

Cookies:

If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These cookies will last for one year and are for your convenience so that you do not have to fill in your details again when you leave another comment.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select "Remember Me", your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie does not include personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites:

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with:

We do not share your data except as required by law and to fulfil contracts you enter into with us.

We may contract with third parties to supply products and services to you on our behalf. These may include payment processing (e.g. PayPal) and delivery of goods (e.g. Royal Mail). In some cases, third parties may require access to some of your data in order to fulfil their tasks. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of our site, including data on traffic, usage patterns, user numbers, sales and other information. All such data will be anonymised and will not include any personally identifying information.

In certain circumstances, we may be legally required to share certain data held by us, which may include your personal information, for example, where we are involved in legal proceedings, where we are complying with the requirements of legislation, a court order, or a governmental authority. We do not require any further consent from you in order to share your data in such circumstances and will comply as required with any legally binding request that is made of us.

How long we retain your data:

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

We store the personal information provided by users who register on our website (if any) in their user profiles. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We will also hold any additional personal information for the following periods:

  • Name and address - 6 years to satisfy UK Tax Law.

  • Emails and email addresses - Maximum of 12 months after the termination of the working partnership.

What rights you have over your data:

Under the GDPR, you have:

  • The right to request access to, deletion of or correction of your personal data held by us.

  • The right to complain to a supervisory authority.

  • Be informed of what data processing is taking place.

  • The right to restrict processing.

  • The right to data portability.

  • Object to processing of your personal data.

  • Rights with respect to automated decision-making and profiling.

Please contact us to enforce any of the foregoing rights or if you have any other questions about our site or this Privacy Policy.

Keeping your information secure:

We have appropriate security measures in place to prevent personal information from being accidentally lost, used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We will also use technological and organisational measures to keep your information secure. We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so. Indeed, while we will use all reasonable efforts to secure your personal data, in using the site, you acknowledge that the use of the internet is not entirely secure, and for this reason, we cannot guarantee the security or integrity of any personal data that are transferred from you or to you via the internet.

If you have any particular concerns about your information, please contact us using the details below.

Transfers of your information out of the EEA:

We will not transfer your personal information outside of the EEA at any time.

Children and the validity of consent:

Where we obtain consent from any user, we will take reasonable steps to ascertain whether the user is over 13 years of age and whether the child is sufficiently informed to give valid consent. If the user is not, parental consent will be required to provide consent for the processing of any personal information.

What Cookies do we use and what for:

Our site may place and access certain first-party cookies on your computer or device. First-party Cookies are those placed directly by us and are used only by us. We use Cookies to facilitate and improve your experience of our site and to provide and improve our services.  We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.

By using our site, you may also receive certain third-party Cookies on your computer or device. Third-party cookies are those placed by websites, services, and/or parties other than us. We use third-party Cookies on our site for advertising services. These Cookies are not integral to the functioning of Our Site.

All Cookies used by and on our site are used in accordance with current English and EU Cookie Law.

You may, if you wish, deny consent to the placing of Cookies; however, certain features of Our Site may not function fully or as intended. Certain features of our site depend on Cookies to function. The United Kingdom and EU Cookie Law deem these Cookies to be "strictly necessary". These Cookies are shown below. Your consent will not be sought to place these Cookies. You may still block these Cookies by changing your internet browser's settings, but please be aware that our site may not work as intended if you do so. We have taken great care to ensure that your privacy is not at risk by allowing them.

The following Cookies may be placed on your computer or device:

  • Name of Cookie(s)

  • Purpose

  • Strictly Necessary

Our site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse usage statistics, enabling us to understand better how people use our site. This, in turn, enables us to improve our site and the services offered through it. You do not have to allow us to use these Cookies, as detailed below; however, whilst our use of them does not pose any risk to your privacy or your safe use of our site, it does enable us to continually improve our site, making it a better and more useful experience for you.

The analytics service(s) used by our site use(s) Cookies to gather the required information. Certain of these Cookies may be placed immediately when you first visit our site, and it may not be possible for us to obtain your prior consent. You may remove these Cookies and prevent future use of them.

The analytics service(s) used by our site use(s) the following Cookies:

  • Name of Cookie

  • First / Third Party

  • Provider

  • Purpose

  • _gat, _ga, _gid

  • First

  • Google Analytics

Google Analytics allows us to track data related to your visit, for measurement and verification purposes via Google Analytics.

You can choose to enable or disable Cookies in your internet browser. Most browsers also allow you to choose whether to disable all cookies or only third-party cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.

You can choose to delete Cookies at any time; however, you may lose any information that enables you to access our site more quickly and efficiently, including, but not limited to, login and personalisation settings.

It is recommended that you keep your internet browser and operating system up to date and consult the help and guidance provided by the developer of your internet browser and the manufacturer of your computer or device if you are unsure about adjusting your privacy settings.

Contacting us:

Our data protection officer is Scott Bellwood - Owner.

If you have any questions about our site or this Privacy Policy, please contact us by email at:

Scott@lochaberdog.com

Please ensure that your query is clear, particularly if you are requesting information about the data we hold about you.

Changes to our Privacy Policy:

We may change this Privacy Policy as we may deem necessary from time to time, or as may be required by law. Any changes will be immediately posted on our site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our site following the alterations. We recommend that you check this page regularly to keep up-to-date.

Our privacy policy was last updated on July 22nd April 2024.

How to complain:

We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you the right to lodge a complaint with a supervisory authority, particularly in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred.

The supervisory authority in the UK is the Information Commissioner, who may be contacted at https://ico.org.uk/concerns/ or by telephone at 0303 123 1113.